Effective Date: November 6, 2025
At Astuteslytics Inc., operating as Trend and Tech (“we,” “us,” “our”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit TrendandTech.com, use our AI-powered tools, subscribe to communications, or interact with our text or voice-based services.
By using our website or services, you agree to this Privacy Policy. We may update this policy occasionally, and the revised version will always include the latest “Effective Date” above.
We collect both personal and non-personal information to deliver and improve our services.
Personal information includes details that identify you as an individual, such as:
Full name
Email address
Phone number
Business name or company details
Billing and shipping address
Account credentials (if applicable)
You voluntarily provide this information when registering, filling out a form, making a purchase, or communicating with us.
When you visit our website, our servers automatically collect certain information, such as:
IP address and browser type
Operating system and device details
Pages visited and actions taken on our site
Date, time, and duration of your visit
Referring website URLs
This data helps us analyze trends, administer the website, and enhance user experience.
When you interact with our AI chat or voice systems, we may collect:
Voice recordings and transcripts
Timestamps and device metadata
AI-generated response data
This data helps us deliver requested services, improve system accuracy, and ensure service quality. You may opt out of AI data collection at any time by contacting us.
If you make a purchase, your payment details (such as credit card or bank information) are securely processed through third-party providers. We do not store or process full payment information on our servers.
Our payment processors include:
If you interact with our services through mobile or social media platforms (e.g., Facebook, Instagram, LinkedIn), we may collect limited profile or device data as permitted by your privacy settings.
We use collected data to:
Provide and improve our services
Process transactions and deliver purchases
Respond to inquiries and provide customer support
Personalize your experience and content
Send newsletters, updates, and SMS alerts (with consent)
Analyze usage for product and AI improvement
Detect and prevent fraud or misuse
We will never sell your personal data to any third party.
Our platform integrates AI-driven systems for chat, analytics, and automation.
We ensure that our AI systems:
Operate under human oversight
Use data encryption during processing and storage
Comply with PIPEDA and applicable privacy laws
Do not make automated decisions with significant effects without human review
Use only authorized and relevant data (data minimization principle)
You may opt out of AI-based processing or request deletion of stored AI interaction data by contacting [email protected].
If you opt in to receive SMS messages from Trend and Tech, we follow strict compliance standards:
No Data Sharing: We never share or sell your mobile number to third parties for marketing purposes.
Purpose Limitation: Your SMS consent is used only for the services you explicitly opted into (e.g., appointment reminders, order updates, or promotional alerts).
Opt-Out Control: You may stop receiving text messages at any time by replying “STOP.”
Transparency: We will confirm your opt-out via SMS and discontinue messages immediately.
Security: All SMS originator opt-in data and consent information are securely stored and not shared, except with providers necessary to deliver the messages.
We use cookies and tracking technologies to personalize content and improve your browsing experience.
You can control or disable cookies through your browser settings. However, some features of the site may not function properly if you disable cookies.
We may share limited data with trusted third parties for operational purposes, such as:
Payment processors
Email/SMS communication platforms
Cloud hosting and analytics tools
AI service providers for system enhancement
All third parties are required to maintain strict data confidentiality and comply with Canadian privacy standards.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
For AI and voice data:
Voice recordings are stored for no more than 90 days.
Chat transcripts may be stored for up to 12 months for improvement and quality control.
Anonymized data may be retained indefinitely for analytics.
You may request data deletion at any time by emailing [email protected].
We take appropriate technical and organizational measures to protect your data, including:
SSL encryption
Secure servers and firewalls
Role-based data access
Regular system audits and vulnerability assessments
Despite these precautions, no data transmission over the internet is 100% secure. You transmit information at your own risk.
As a Canadian resident, you have the right to:
Access and request a copy of your personal information
Request correction or deletion of inaccurate information
Withdraw consent to data collection and communications
Challenge compliance with PIPEDA principles
Request details on how your data is processed
To exercise your rights, please contact [email protected]. We will respond within a reasonable timeframe in accordance with PIPEDA.
Although we are based in Canada, our servers and third-party processors may be located outside of the country, including the United States.
By using our services, you consent to such transfers, provided appropriate safeguards (e.g., contractual protections, encryption) are in place.
We do not knowingly collect information from anyone under the age of 13. If you believe a minor has provided us information, please contact us to request immediate deletion.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page, and your continued use of our website constitutes acceptance of the revised terms.
If you have any questions, concerns, or requests related to this Privacy Policy or our data handling practices, please contact:
Astuteslytics Inc.
📧 Email: [email protected]
🏢 Address: 25 Bay Mills Blvd, Scarborough, ON, Canada, M1T 3P4